Privacy Policy

1.Scope and Acceptance

This Privacy Policy describes how Plotz Precision Builders collects, uses, discloses, and safeguards information when you visit or interact with the Site, including our link-in-bio pages (buildwithplotz.com, plotz.build), our primary marketing site (plotzprecisionbuilders.com), and any linked estimate or contact forms. By accessing or using the Site, you acknowledge that you have read and understood this Policy. If you do not agree with the practices described here, please discontinue use of the Site.

2.Definitions

• "Personal Information" means information that identifies, relates to, or could reasonably be linked with a particular individual, such as a name, email address, phone number, or mailing address.
• "Processing" means any operation performed on Personal Information, including collection, storage, use, disclosure, and deletion.
• "Service Provider" means a third party that processes Personal Information on our behalf under contractual instruction (for example, our hosting, email delivery, or analytics providers).

3.Information We Collect

3.1 Information You Provide Directly

• Contact and project details submitted through our estimate or contact forms (e.g., name, email address, phone number, property address, project description).
• Information you send us directly by email or phone.
• Any information you choose to share with us through social media (Instagram, YouTube, TikTok) when you comment, message, or otherwise engage with our accounts.

3.2 Information Collected Automatically

• Device and usage data such as IP address, browser type, operating system, referring URLs, pages viewed, and time spent on the Site, collected via standard server logs and/or analytics tools.
• Approximate location inferred from IP address.
• Information collected through cookies and similar technologies, described in Section 6.

3.3 Information from Third Parties

If you reach us through a linked social platform or a referral partner, that platform may share limited information with us consistent with your privacy settings on that platform and its own privacy policy.

4.How We Use Information

We use the information described above for the following purposes:

• To respond to estimate requests, inquiries, and other communications;
• To provide, maintain, and improve the Site and our services;
• To send project-related updates, scheduling information, or administrative notices;
• To understand how visitors use the Site so we can improve content, navigation, and performance;
• To detect, investigate, and prevent fraudulent, unauthorized, or illegal activity; and
• To comply with applicable legal obligations.

We do not sell Personal Information, and we do not use your Personal Information for automated decision-making that produces legal or similarly significant effects.

5.Cookies and Tracking Technologies

The Site may use cookies, pixels, and similar technologies to operate correctly and to understand aggregate visitor behavior. These may include:

• Strictly necessary technologies required for basic Site functionality (e.g., navigation state, form submission).
• Analytics technologies that help us understand traffic patterns and Site performance.
• Third-party embeds from platforms such as Instagram, YouTube, and TikTok, which may set their own cookies when their content or follow links are loaded or clicked.

Most browsers let you refuse or delete cookies through their settings. Doing so may affect the functionality of certain Site features.

6.Third-Party Links and Services

The Site links to third-party platforms, including our social channels on Instagram, YouTube, and TikTok, and may link to our hosting, form-processing, or email-delivery providers. These third parties operate under their own privacy policies, which we encourage you to review. We are not responsible for the privacy practices or content of third-party sites or platforms.

7.How We Share Information

We disclose Personal Information only in the following circumstances:

• Service Providers: to vendors who perform services on our behalf, such as website hosting, form and email delivery, and analytics, under obligations to protect your information.
• Legal Compliance: when required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Plotz, our clients, or others.
• Business Transfers: in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections.
• With Your Consent: in any other circumstance where you have given us explicit permission to share your information.

8.Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect Personal Information from unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

9.Data Retention

We retain Personal Information only for as long as reasonably necessary to fulfill the purposes described in this Policy, including responding to your inquiry, maintaining business records, and complying with legal, accounting, or reporting obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.

10.Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to the Personal Information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your Personal Information, subject to certain legal exceptions;
• Object to or restrict certain processing of your information; and
• Withdraw consent, where processing is based on consent, at any time.

To exercise any of these rights, contact us using the information in Section 15. We will respond within a reasonable time and in accordance with applicable law.

11.Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) setting. Because there is not yet a common industry standard for recognizing DNT signals, the Site does not currently respond differently based on DNT signals.

12.Children's Privacy

The Site is intended for a general audience and is not directed to children under 13. We do not knowingly collect Personal Information from children under 13. If you believe a child has provided us with Personal Information, please contact us so we can take appropriate action.

13.International Users

The Site is operated in the United States. If you access the Site from outside the United States, your information will be transferred to, stored, and processed in the United States, which may have data protection laws different from those in your jurisdiction.

14.Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Effective Date" at the top of this page indicates when it was last revised. Material changes will be reflected on this page; continued use of the Site after changes take effect constitutes acceptance of the revised Policy.

15.Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: buildwithplotz@gmail.com
• Phone: 949.289.6114
• Web: plotzprecisionbuilders.com
• Service Area: Greater Orange County, CA